General queries: [email protected]

Security department: [email protected]

Public relations and advertising: [email protected]

Partnership queries (online): [email protected]

Partnership queries (betting shops): [email protected]

Finances: [email protected]

Chief information security officer: [email protected]

Privacy policy officer: [email protected]

Instagram: https://www.instagram.com/ind_1xbet/

Telegram: https://t.me/RegistrationAssistance1x/

Facebook: https://www.facebook.com/1xbet.ind

Chat: Available

Human Chat: Available Response Time: 2 minutes Notes: The response likely came from a human. The email reply showed that the email address used is not in their database. This means you should use the email linked to your account when asking for support.

Contact Form: Available Response Time: no response

X: https://twitter.com/1xbetmexico_

Facebook: https://www.facebook.com/profile.php?id=100092631810124

Chat: Available

Human Chat: Available Response Time: 14 minutes Notes: Support apologized for the delays due to the high workload. Likely a human response. No login or personal data was explicitly required.

Contact Form: Available Response Time: no response

Instagram: https://www.instagram.com/1xbet_by/

Chat: Not available

Human Chat: Not available

Contact Form: Available Response Time: 10 minutes

Notes: While a contact form is present, it does not appear to function. No pop-ups or confirmation emails indicate whether a query was successfully submitted.

WhatsApp: +357 95 764 426

Signal: https://signal.me/#p/+35795764426

Chat: Not available

Human Chat: Available Response Time: 7 minutes (likely, a human responded)

Contact Form: Available Response Time: No response

Notes: While a contact form is present, it does not appear to function. No pop-ups or confirmation emails indicate whether a query was successfully submitted.

Chat: Available

Human Chat: Not available. Selecting "contact operator" results in an automated response.

Contact Form: Available Response Time: No response

Instagram: https://www.instagram.com/1xbet.bd.official/

Facebook: https://www.facebook.com/1xBetBangladeshOff

Telegram: https://t.me/official_1xbet_bd

Chat: Available

Human Chat: Not available

Contact Form: Available Response Time: No response

Chat: Available

Human Chat: Available Response Time: 2 minutes

Contact Form: Available Response Time: about 1 hour

Notes: Support was localized to Russian and Kazakh, showing region-specific language availability. Email confirmations were prompt, but responses required further details in the supported languages.

WhatsApp: https://wa.me/+35795764426

Signal: https://signal.me/#p/+35795764426

Chat: Available

Human Chat: Available Response Time: 8 minutes

Contact Form: Available Response Time: No response

Chat: Not available

Human Chat: Not available

Contact Form: Not available

Chat: Available

Human Chat: Available Response Time: 2 minutes

Contact Form: Available Response Time: No response

Notes: If you have questions about your personal account, you should log in and contact support using the desktop version of the website or app. Initially, support may ask you to wait. After about two minutes, they will request to provide the Transaction ID related to your withdrawal or a screenshot showing the date and time. This indicates that support relies on users' login details and transaction information to assist with their inquiries.

Chat: Available

Human Chat: Not available

Contact Form: Available Response Time: No response

Notes: The chat often displays that operators cannot provide consultation in your language. You should select one of the available languages to continue with the consultation. After 10 minutes, a response in the website’s language will be provided.

Chat: Available

Human Chat: Available Response Time: 4 minutes

Contact Form: Available Response Time: No response

Notes: Support required users to log into their accounts to address issues or provide specific assistance. This suggests that general queries without account access are deprioritized, focusing strictly on logged-in user support.

X: https://x.com/1xbet_td

Chat: Available

Human Chat: Not available

Contact Form: Available Response Time: No response

Notes: After initiating the chat, users must log into their account in a popup window. If the chat had been opened on another 1xBet website, it resumed the previous session, indicating a shared chat system.

X: https://x.com/1xbet_ghana

Telegram: https://t.me/onexbetghana

Instagram: https://instagram.com/1xbet.ghana

Chat: Available

Human Chat: Available Response Time: 3 minutes

Contact Form: Available Response Time: No response

Notes: Support required specific local documentation, such as Ghanaian phone numbers or IDs, restricting access for users lacking these credentials.

Chat: Available

Human Chat: Available Response Time: 1 minute

Contact Form: Available Response Time: No response

Notes: Assistance relied heavily on verifying user details such as account numbers or registered contact information before proceeding.

Chat: Available

Human Chat: Available Response Time: 1 minute

Contact Form: Available Response Time: No response

Notes: Users must log in to their accounts for assistance. Additionally, they will need to verify their phone numbers using SMS during registration to enhance security.

Line: https://line.me/R/ti/p/%40154lgrlf

WhatsApp: https://wa.me/35795533892

Signal: https://signal.me/#p/+35795764426

Chat: Available

Human Chat: Available Response Time: 1 minute

Contact Form: Available Response Time: No response

Notes: The chat resumes a previous session if started on another 1xBet website.

Chat: Available

Human Chat: Available Response Time: 2 minutes

Contact Form: Available Response Time: No response

Notes: Users are required to log in for continued assistance. The system reused chat sessions across 1xBet websites, reflecting a centralized support model.

Chat: Available

Human Chat: Available Response Time: 4 minutes

Contact Form: Available Response Time: No response

Notes: Interactions demonstrated clear human involvement, providing a more personalized support experience.

Chat: Available

Human Chat: Available Response Time: 3 minutes

Contact Form: Available Response Time: No response

Notes: To get help with deposit-related questions, you need to log in to your account. This step is important for ensuring your account is secure and providing personalized support.

X: https://x.com/1xbetngofficial

Instagram: https://instagram.com/1xbet.nigeria

Facebook: https://www.facebook.com/1xbet.nigeria.official/

Telegram: https://t.me/Official1xBet_Nigeria

WhatsApp: https://whatsapp.com/channel/0029VahoJtKEwEk4GYtRLh1y

Chat: Available

Human Chat: Available Response Time: 2 minutes

Contact Form: Available Response Time: No response

Notes: Users are asked to provide linked phone numbers, emails, and account IDs.

Chat: Available

Human Chat: Available Response Time: 3 minutes

Contact Form: Available Response Time:

Notes: Initial replies often included generic greetings. This created confusion about whether the responses were automated or from a real person.

Chat: Available

Human Chat: Available Response Time: 2 minutes

Contact Form: Available Response Time: No response

Notes: Users are required to log in for further assistance with deposit-related queries.

Chat: Available

Human Chat: Available Response Time: 2 minutes

Contact Form: Available Response Time: About 1 hour

Notes: Local documents are required to create an account.

Chat: Available

Human Chat: Available Response Time: 3 minutes

Contact Form: Available Response Time: No response

Chat: Available

Human Chat: Available Response Time: 5 minutes

Contact Form: Available Response Time: No response

Chat: Available

Human Chat: Available Response Time: 4 minutes

Contact Form: Available Response Time: No response

Notes: Login and Peruvian phone numbers or documents are required for account creation.

Shared accounts across 1xBet websites: most of their websites appear to have shared accounts, with a few exceptions.

Centralized support system: a main support hub with local representatives for language-specific concerns.

Response times: live chat response times typically range from 1-10 minutes, with most responses within 2-4 minutes. However, the quality of responses varies significantly.

Live chat absence: a few sites lack live chat functionality (e.g., Malaysia).

Login requirements: many sites require users to log in or provide account details to access meaningful support. Without these, assistance is limited.

Email handling issues: emails sent to multiple sites are often consolidated, with responses coming from a single source, even in languages not used by the sender (e.g., English). This suggests a shared email system.

Use account-linked details: always contact support using the email or phone number linked to your account to ensure faster and more relevant responses.

Prepare documentation: have your account ID, registered email, and transaction IDs ready before contacting support.

Expect centralized responses: if reaching out via email, be aware that your inquiry may be merged with others, and responses might come from a shared system.

Live chat for quick assistance: whenever possible, use live chat for faster responses, though be prepared for varying quality.

Localized barriers: be aware of specific regional requirements, such as document verification or phone number registration, which may limit access to certain features or account creation.

Persistent follow-up: if you don’t receive a response, follow up via another method (e.g., live chat) and refer to your previous query.

You can sell your bet slip before it’s settled, allowing for early cash-outs. Bet slip editing is available for accumulator bets, but note that some bets, like partially sold bets, may not be eligible.

AdvanceBet allows you to place bets even with a low balance based on potential winnings from ongoing bets. Remember that these are conditional and may be voided if your winnings don’t cover the AdvanceBet amount.

You can only have one account on 1xBet. Attempting to open multiple accounts can result in blocked access and forfeited winnings.

Verifying scores from multiple sources is recommended, as 1xBet isn’t responsible for any discrepancies in match details displayed during live betting.

To avoid issues, use the same payment method for deposits and withdrawals. Additionally, withdrawals might be declined if deposits haven’t been wagered at specified minimum odds.

For unresolved issues, legal actions are limited to 1xBet’s jurisdiction. This is important for international users to note.

1xBet supports responsible gaming and offers self-restriction tools to help users manage their gaming for a safe experience.